Privacy Policy

1. Information We Collect

Plio is designed to work primarily with media libraries and services that you configure yourself. We aim to collect only the information necessary to provide and improve the application.

Depending on how you use Plio, information may be stored locally on your device, including:

• Media library and connection configuration.
• Profile information and application preferences.
• Playback progress, favorites, and other library-related state.
• Credentials and authentication tokens for services you connect.

Information stored locally by Plio is not automatically transmitted to reTwo.

2. Connections to Your Services

Plio can connect to services and media servers that you choose to configure, such as Jellyfin and WebDAV-compatible storage.

When you configure a service, Plio communicates directly with that service as necessary to provide its functionality. reTwo does not operate or host your personal media library.

Connection credentials and authentication tokens are stored using Apple's secure Keychain services where applicable. reTwo does not receive or have access to these credentials through the normal operation of Plio.

3. Third-Party Services

Plio may communicate with third-party services when you explicitly enable or use features that require them.

These services may include media metadata providers, synchronization services, payment and subscription infrastructure, and other services necessary to provide optional application functionality.

Information shared with a third-party service is governed by that service's own privacy policy and the permissions associated with the feature you enable.

4. Account Synchronization

If you choose to connect a third-party account, such as a media tracking or synchronization service, Plio may exchange information with that service to provide the requested functionality.

Authentication may be performed using OAuth or another authentication mechanism supported by the service. reTwo does not request or store your third-party account password when authentication is handled by that provider.

You can disconnect supported third-party services through Plio or through the third-party provider, where applicable.

5. Purchases and Subscriptions

Plio may offer paid features or subscriptions. Purchases made through Apple's App Store are processed by Apple.

Plio may use RevenueCat to manage subscription status and entitlement information. RevenueCat may receive information necessary to associate a purchase with an anonymous or application-specific customer record and determine which features are available to you.

Payment card and other payment information used for App Store purchases is handled by Apple and is not provided to reTwo through Plio.

6. Analytics and Diagnostics

We may use Apple's App Store and platform-provided diagnostics, as well as limited third-party diagnostics where necessary, to understand crashes, performance problems, and application reliability.

We do not use analytics to build a profile of your personal media library or intentionally collect the contents of your media files.

7. Information We Do Not Sell

We do not sell, rent, or trade your personal information. We do not sell information about your media library, playback activity, or connected services for advertising purposes.

8. Data Retention

Information stored locally by Plio generally remains on your device until you remove it, disconnect a service, delete the application, or otherwise remove the associated data.

Information provided to reTwo through support requests or other direct communications may be retained for as long as reasonably necessary to respond to your request, maintain business records, or comply with applicable legal obligations.

9. Data Security

We use reasonable technical and organizational measures designed to protect information handled by our services. Sensitive credentials used by Plio are stored using Apple's security mechanisms where applicable.

No method of electronic storage or transmission can be guaranteed to be completely secure.

10. Children's Privacy

Plio is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to reTwo, please contact us so that we can take appropriate action.

11. Your Choices

You control which media servers, storage services, and optional third-party services you connect to Plio.

You can remove connected services and locally stored application data through Plio or your device's settings, depending on the feature.

If you have provided information directly to reTwo, you may contact us to request access to, correction of, or deletion of that information, subject to applicable legal requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to Plio, our services, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of Plio after an updated policy becomes effective constitutes acceptance of the revised policy to the extent permitted by applicable law.

13. Contact Us